EWALLET DANA Indonesia Disruption
Incident Lifecycle
Incident Timeline
Identified
Dear Valued Customers,
We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on DANA
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Impact: callback latency is high within the last 10 minutes with latency up to 21.133s
- First triggered at: 2026-04-02 19:05:28+07:00
We are currently in the process of inv...
We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on DANA
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Impact: callback latency is high within the last 10 minutes with latency up to 21.133s
- First triggered at: 2026-04-02 19:05:28+07:00
We are currently in the process of inv...
Apr 2, 2026 at 12:07 PM UTC
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