Payouts Disruption in Philippines
Incident Lifecycle
Incident Timeline
Identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_UBP: above 50001
Other banks and Ewallets: 1-50000
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_UBP: above 50001
Other banks and Ewallets: 1-50000
Jul 9, 2026 at 10:30 AM UTC
Identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_UBP: above 50001
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_UBP: above 50001
Jul 9, 2026 at 10:10 AM UTC
Identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_UBP: All amount
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_UBP: All amount
Jul 9, 2026 at 10:00 AM UTC
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