EWALLET GOPAY Indonesia Disruption
Incident Lifecycle
Incident Timeline
Identified
Dear Valued Customers,
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 20.00% of requests in the last 15 minutes have been affected
- First triggered at: 2026-05-26 01:21:12+07:00
We are currently in the process of ...
We have detected issues with GOPAY EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 20.00% of requests in the last 15 minutes have been affected
- First triggered at: 2026-05-26 01:21:12+07:00
We are currently in the process of ...
May 25, 2026 at 6:23 PM UTC
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