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Xendit

Payouts Disruption in Philippines

Minor Impact Identified Ongoing May 14, 2026

Incident Lifecycle

Identified

Incident Timeline

Identified
Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BPI: 1-50000
PH_UBP: above 50001
Other banks and Ewallets: 1-50000
May 14, 2026 at 4:50 PM UTC
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