EWALLET TRUEMONEY Thailand Disruption
Incident Lifecycle
Incident Timeline
Identified
Dear Valued Customers,
We have detected issues with TRUEMONEY EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on TRUEMONEY
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Thailand
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated ...
We have detected issues with TRUEMONEY EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on TRUEMONEY
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Thailand
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated ...
May 24, 2026 at 8:55 PM UTC
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