New Incident Management + Host Exposure Scanning — Shipped April 12

Payouts Disruption in Indonesia

Minor Impact Identified Ongoing March 28, 2026

Incident Lifecycle

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Incident Timeline

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Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 10000-50000000
MANDIRI: 10000-50000000
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 10000-50000000
Mar 28, 2026 at 8:30 PM UTC
Identified
Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BCA: 10000-50000000
MANDIRI: 10000-50000000
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 10000-50000000
Mar 28, 2026 at 6:00 PM UTC
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