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Xendit

Payouts Disruption in Indonesia

Minor Impact Identified Ongoing May 16, 2026

Incident Lifecycle

Identified Identified

Incident Timeline

Identified
Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BSI: 1-9999, 100000001-250000000
May 16, 2026 at 5:10 AM UTC
Identified
Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BSI: 1-9999, 100000001-250000000
May 16, 2026 at 4:50 AM UTC
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