PAYLATER BILLEASE Philippines Disruption
Incident Lifecycle
Incident Timeline
Identified
Dear Valued Customers,
We have detected issues with BILLEASE PAYLATER payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on PAYLATER for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
-
-
We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantim...
We have detected issues with BILLEASE PAYLATER payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on PAYLATER for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
-
-
We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantim...
Mar 31, 2026 at 5:04 AM UTC
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