Increased 429 Errors on /directory_users endpoint
Incident Lifecycle
Incident Timeline
Monitoring
We’ve deployed a fix and are seeing early signs of recovery, with 429 error rates beginning to decline. We’re continuing to monitor closely to ensure the endpoint fully stabilizes and will provide further updates as needed.
Apr 16, 2026 at 8:59 PM UTC
Investigating
We’re currently investigating an elevated rate of HTTP 429 (Too Many Requests) responses impacting the /directory_users endpoint. Mitigations are in progress, and we’ll provide an update shortly.
Apr 16, 2026 at 8:54 PM UTC
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