[MONITORING] Reports of intermittent 5xx errors on some hosted sites and issues accessing Webflow services
Incident Lifecycle
Incident Timeline
Monitoring
We’re continuing to monitor the situation following the fix implemented in coordination with an upstream provider. At this time, we’re seeing stable performance and are not observing further customer impact.
Our team remains actively engaged and is watching closely to ensure services continue operating as expected. If you continue to experience issues, we recommend retrying your request or clearing your browser cache.
We’ll share another update as soon as we have additional informatio...
Our team remains actively engaged and is watching closely to ensure services continue operating as expected. If you continue to experience issues, we recommend retrying your request or clearing your browser cache.
We’ll share another update as soon as we have additional informatio...
Apr 15, 2026 at 5:23 AM UTC
Monitoring
A fix has been implemented in coordination with an upstream provider, and we’re no longer seeing customer impact related to this issue.
If you continue to experience issues, we recommend clearing your browser cache and retrying.
We’ll continue to monitor closely to ensure services remain stable. Thank you for your patience while we worked to resolve this.
If you continue to experience issues, we recommend clearing your browser cache and retrying.
We’ll continue to monitor closely to ensure services remain stable. Thank you for your patience while we worked to resolve this.
Apr 15, 2026 at 4:08 AM UTC
Identified
We’re continuing to work closely with an upstream provider to implement additional changes aimed at resolving this issue. While we’ve seen improvement, a small number of sites may still experience intermittent errors or difficulty accessing Webflow services.
Our team remains actively engaged and is monitoring progress as these changes are rolled out. We understand the ongoing impact and appreciate your continued patience while we work toward full resolution.
For impacted sites, we still...
Our team remains actively engaged and is monitoring progress as these changes are rolled out. We understand the ongoing impact and appreciate your continued patience while we work toward full resolution.
For impacted sites, we still...
Apr 15, 2026 at 3:48 AM UTC
Identified
We are continuing to implement changes in coordination with an upstream provider as we work through the remaining steps required to restore service for the small number of sites still impacted by this issue.
Our team remains fully engaged and is monitoring progress closely as this work continues. We understand the continued impact this may have and appreciate your patience while we work toward full resolution.
For impacted sites, we recommend refraining from restoring or publishing sites wh...
Our team remains fully engaged and is monitoring progress closely as this work continues. We understand the continued impact this may have and appreciate your patience while we work toward full resolution.
For impacted sites, we recommend refraining from restoring or publishing sites wh...
Apr 15, 2026 at 2:40 AM UTC
Identified
We are continuing to implement changes in coordination with an upstream provider and are making progress toward restoring service for the small number of sites that remain impacted by this issue.
Our team remains fully engaged and is monitoring progress closely as this work continues. We understand the continued impact this may have and appreciate your patience while we work toward full resolution.
For impacted sites, we recommend refraining from restoring or publishing sites while we conti...
Our team remains fully engaged and is monitoring progress closely as this work continues. We understand the continued impact this may have and appreciate your patience while we work toward full resolution.
For impacted sites, we recommend refraining from restoring or publishing sites while we conti...
Apr 15, 2026 at 1:19 AM UTC
Identified
We are continuing to implement changes in coordination with an upstream provider to restore service for the small number of sites that remain impacted by this issue.
Our team remains actively engaged and is monitoring progress closely as this work continues. We understand the continued impact this may have and appreciate your patience while we work toward full resolution.
For impacted sites, we recommend refraining from restoring or publishing sites while we continue to stabilize services.
...
Our team remains actively engaged and is monitoring progress closely as this work continues. We understand the continued impact this may have and appreciate your patience while we work toward full resolution.
For impacted sites, we recommend refraining from restoring or publishing sites while we continue to stabilize services.
...
Apr 14, 2026 at 11:48 PM UTC
Identified
We have identified the underlying issue and are preparing to implement changes with an upstream provider to help restore service for the small number of sites that remain impacted by this issue.
At this time, our team is monitoring progress closely as this work moves forward. We understand the continued impact this may have and appreciate your patience while we work toward full resolution.
For impacted sites, we recommend refraining from restoring or publishing sites while we continue to st...
At this time, our team is monitoring progress closely as this work moves forward. We understand the continued impact this may have and appreciate your patience while we work toward full resolution.
For impacted sites, we recommend refraining from restoring or publishing sites while we continue to st...
Apr 14, 2026 at 10:23 PM UTC
Investigating
We are continuing to work with an upstream provider to restore full service for the small number of sites that remain impacted by this issue.
At this time, our team is actively monitoring progress and awaiting further updates. We understand the continued impact this may have and appreciate your patience while we work toward full resolution.
We recommend refraining from restoring sites while we continue to stabilize services.
We will continue to share updates as progress is made.
At this time, our team is actively monitoring progress and awaiting further updates. We understand the continued impact this may have and appreciate your patience while we work toward full resolution.
We recommend refraining from restoring sites while we continue to stabilize services.
We will continue to share updates as progress is made.
Apr 14, 2026 at 9:13 PM UTC
Investigating
We are continuing to investigate this issue.
Apr 14, 2026 at 8:01 PM UTC
Investigating
We are continuing to work urgently with our upstream storage provider to identify the best path forward to restore full service on the subset of sites that remain impacted by this issue.
We recognize the impact this issue is having for the remaining customers impacted and our entire team remains focused on resolving this incident as soon as possible.
We recognize the impact this issue is having for the remaining customers impacted and our entire team remains focused on resolving this incident as soon as possible.
Apr 14, 2026 at 7:29 PM UTC
Investigating
We have made further progress in mitigating this issue, and at this time only a small number of sites remain impacted. Sites that remain impacted by this issue may experience the following:
- CMS items not loading as expected or appearing as missing inside the CMS Data Manager
- Issues working on CMS pages and/or pages with Collection Lists in the Webflow Canvas
- Hosted site pages failing to load with 5xx errors
- Errors when publishing
As we continue working toward full resolution with the...
- CMS items not loading as expected or appearing as missing inside the CMS Data Manager
- Issues working on CMS pages and/or pages with Collection Lists in the Webflow Canvas
- Hosted site pages failing to load with 5xx errors
- Errors when publishing
As we continue working toward full resolution with the...
Apr 14, 2026 at 6:07 PM UTC
Investigating
We have made significant progress in mitigating the issue impacting hosted sites, the Dashboard, Webflow Canvas, Webflow.com, Form submissions and the Public API. As a result, service has now been restored for the majority of customers.
Our entire team remains fully engaged and is focused on resolving the issue for all remaining customers. We will continue to share updates as this work progresses.
We appreciate your continued patience and understanding as we work toward full resolution.
Our entire team remains fully engaged and is focused on resolving the issue for all remaining customers. We will continue to share updates as this work progresses.
We appreciate your continued patience and understanding as we work toward full resolution.
Apr 14, 2026 at 4:49 PM UTC
Investigating
We are continuing to investigate an issue impacting the following services: Hosted Sites, Dashboard, Webflow Canvas, Form submissions, Public API, and Webflow.com.
Our team is making progress and remains fully engaged in resolving this issue as quickly as possible. Current efforts include:
- Implementing mitigation actions aimed at reducing number of impacted sites
- Working closely with our upstream cloud provider to investigate and identify further possible mitigation actions
If you are a...
Our team is making progress and remains fully engaged in resolving this issue as quickly as possible. Current efforts include:
- Implementing mitigation actions aimed at reducing number of impacted sites
- Working closely with our upstream cloud provider to investigate and identify further possible mitigation actions
If you are a...
Apr 14, 2026 at 4:32 PM UTC
Investigating
We are continuing to investigate an issue causing 5xx errors on some hosted sites and preventing the Dashboard, Webflow Canvas, and Webflow.com from loading as expected as a matter of urgency. We have also identified that the public API and form submissions are impacted.
We sincerely appreciate your patience and understanding as we work to resolve this incident.
We sincerely appreciate your patience and understanding as we work to resolve this incident.
Apr 14, 2026 at 3:16 PM UTC
Investigating
We are continuing to investigate an issue causing 5xx errors on some hosted sites and preventing the Dashboard, Webflow Canvas, and Webflow.com from loading as expected. We are actively working to identify the root cause and restore normal service as quickly as possible.
If you are able to access the Dashboard or interact with sites via our public API, we recommend refraining from republishing sites at this time while we work to resolve the issue.
We will share another update as soon as mor...
If you are able to access the Dashboard or interact with sites via our public API, we recommend refraining from republishing sites at this time while we work to resolve the issue.
We will share another update as soon as mor...
Apr 14, 2026 at 2:47 PM UTC
Investigating
We are currently investigating reports of 5xx errors affecting some hosted sites, as well as issues loading the Dashboard.
Our team is actively investigating the root cause and working to restore normal service as quickly as possible. We will share another update as soon as possible.
Our team is actively investigating the root cause and working to restore normal service as quickly as possible. We will share another update as soon as possible.
Apr 14, 2026 at 2:15 PM UTC
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