[MONITORING] Reports of issues accessing Webflow Canvas via Client Seats

Minor Impact Monitoring Ongoing April 1, 2026

Incident Lifecycle

Investigating Identified Monitoring Monitoring

Incident Timeline

Monitoring
We are continuing to monitor for any further issues.
Apr 1, 2026 at 2:14 PM UTC
Monitoring
A fix has been implemented for the issue impacting some customers with a Client seat role who were unable to access Webflow Canvas. We are seeing recovery and are continuing to monitor the situation closely to ensure stability.
Apr 1, 2026 at 2:13 PM UTC
Identified
We have identified the root cause of this behavior and are actively working to implement a fix as soon as possible.
Apr 1, 2026 at 1:59 PM UTC
Investigating
We’re investigating reports of authorization errors when accessing the Webflow Canvas using Client seats.
Our team is actively investigating and will share another update as soon as we have another update to share.
Apr 1, 2026 at 1:43 PM UTC
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