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France Silent Authentication - Service degradation affecting the Orange network

Minor Impact Monitoring Ongoing May 21, 2026

Incident Lifecycle

Investigating Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
May 23, 2026 at 10:32 PM UTC
Investigating
We are currently experiencing degradation of the Silent Authentication service, which is affecting the Orange network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

If you have any questions, please contact api.support.vonage.com
May 21, 2026 at 9:26 PM UTC
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