Voice API issue in the US Region
Incident Lifecycle
Incident Timeline
Monitoring
Vonage services continue to show signs of recovery following today's interruption in Voice API services in the US region.
We'll continue to provide further updates here within 8 hours and once full service is restored.
Thank you for your patience and understanding as we work to restore services as quickly as possible.
If you have any questions, please contact api.support.vonage.com
We'll continue to provide further updates here within 8 hours and once full service is restored.
Thank you for your patience and understanding as we work to restore services as quickly as possible.
If you have any questions, please contact api.support.vonage.com
May 19, 2026 at 4:00 PM UTC
Investigating
Our engineering team is working to resolve the issue that may be impacting your Voice API calls.
We'll continue to provide further updates here within 2 hours.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
We'll continue to provide further updates here within 2 hours.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
May 19, 2026 at 3:54 PM UTC
Investigating
We are aware of issues that may be impacting your Voice API calls in the US region.
Our engineers are working to quickly resolve the issue. We’ll provide further updates within 30 minutes.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
Our engineers are working to quickly resolve the issue. We’ll provide further updates within 30 minutes.
Thank you for your patience and understanding.
If you have any questions, please contact api.support.vonage.com
May 19, 2026 at 3:24 PM UTC
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