France Silent Authentication - Service degradation affecting Bouygues Telecom

None Impact Monitoring Ongoing April 1, 2026

Incident Lifecycle

Investigating Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Apr 1, 2026 at 10:18 PM UTC
Investigating
We are currently experiencing degradation of the Silent Authentication service, which is affecting the Bouygues Telecom network.

We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.

Please contact support@api.vonage.com if you have any questions.
Apr 1, 2026 at 6:11 PM UTC
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