Turbo SMTP outage
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
May 11, 2026 at 4:18 PM UTC
Identified
Turbo SMTP is currently experiencing a global outage caused by a fire at their provider’s data center in Amsterdam. This infrastructure failure began at approximately 11:45 p.m. PST on May 6 (8:45 a.m. local time on May 7).
Because of the nature of this outage, Vista emails sent during this window (specifically those with attachments like Pay Stubs or AR Statements) cannot be automatically recovered or resent by the system.
Recommended Actions for Vista Customers:
1. Confirm if you’re...
Because of the nature of this outage, Vista emails sent during this window (specifically those with attachments like Pay Stubs or AR Statements) cannot be automatically recovered or resent by the system.
Recommended Actions for Vista Customers:
1. Confirm if you’re...
May 8, 2026 at 12:28 AM UTC
Identified
Turbo SMTP is currently experiencing a global outage affecting email delivery services due to a critical infrastructure issue. Customers using Turbo SMTP as their SMTP provider may encounter failures with email-dependent workflows, including AR Statements and Pay Stubs.
To restore email functionality as quickly as possible, customers are advised to transition to an internal SMTP provider such as Office 365 or Google Workspace. Product-specific configuration guidance is available through supp...
To restore email functionality as quickly as possible, customers are advised to transition to an internal SMTP provider such as Office 365 or Google Workspace. Product-specific configuration guidance is available through supp...
May 7, 2026 at 7:03 PM UTC
Was your business affected by this Trimble Viewpoint outage?
Set up instant alerts for Trimble Viewpoint, be the first to know about outages via email, Slack, Teams, or Discord.