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UserTesting

Reports of some users not being able to sign into their Accounts

Minor Impact Monitoring Ongoing May 1, 2026

Incident Lifecycle

Investigating Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
May 1, 2026 at 5:40 PM UTC
Investigating
We have received reports from multiple users not being able to sign into their accounts. We are investigating. Thank you so much for your patience. We will provide an update when we know more. We apologize for the inconvenience.
May 1, 2026 at 5:16 PM UTC
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