Service Disruption: Uphold Card
Incident Lifecycle
Incident Timeline
Identified
We are aware of an ongoing incident at Mastercard that may be affecting some Uphold Card users in the UK.
The following features may be intermittently impacted for some UK Uphold Card users:
- Viewing card details and PIN
- Card freezing
- Online payments requiring 3DS authentication
Please note that this issue is not affecting all cards or transactions. If you are currently able to use your card normally, no action is needed.
Mastercard is actively working to resolve this issue and we are...
The following features may be intermittently impacted for some UK Uphold Card users:
- Viewing card details and PIN
- Card freezing
- Online payments requiring 3DS authentication
Please note that this issue is not affecting all cards or transactions. If you are currently able to use your card normally, no action is needed.
Mastercard is actively working to resolve this issue and we are...
May 19, 2026 at 1:04 PM UTC
Was your business affected by this Uphold outage?
Set up instant alerts for Uphold, be the first to know about outages via email, Slack, Teams, or Discord.