Orchestrator: API trigger jobs are ignoring settings, configured under Execution Target(account, machine, hostname)
Incident Lifecycle
Incident Timeline
Monitoring
Fix is now live in all regions. Early metrics from monitoring look stable. We'll keep a close eye on everything for the next 30 minutes before declaring full resolution.
Jul 3, 2026 at 10:05 AM UTC
Identified
The fix has now been successfully deployed to the UK. As a result, the following regions are now operational: UK, India, UAE, Canada, EU, Australia, Japan, US and Switzerland
Jul 3, 2026 at 9:54 AM UTC
Identified
Services have been restored to operational status in India, UAE, Canada, EU, Australia, Japan, US, Switzerland. Validation for the remaining regions (UK, Singapore) is underway.
Jul 3, 2026 at 8:44 AM UTC
Identified
Services have been restored to operational status in the EU, Australia, Japan, US and Switzerland. Validation for the remaining regions is underway.
Jul 3, 2026 at 8:27 AM UTC
Identified
Deployment and validation for the remaining regions are underway. We will share further updates as soon as they become available.
Jul 3, 2026 at 7:22 AM UTC
Identified
The fix is live and working as expected in the US and Japan. We've started deploying it to the remaining affected regions.
Jul 3, 2026 at 6:11 AM UTC
Identified
The fix is now live in the US and Japan, and we are monitoring stability in those regions. Concurrently, the team is focused on mitigating the issue across all remaining environments.
Jul 3, 2026 at 5:09 AM UTC
Identified
We are continuing to work on a fix for this issue.
Jul 3, 2026 at 3:47 AM UTC
Identified
We have identified the cause of the degraded performance impacting Orchestrator's 'configured execution settings for API trigger job ignored' in US and we are working on mitigation.
Impact: customers might see configured execution settings for API trigger job ignored in orchestrator.
Impact: customers might see configured execution settings for API trigger job ignored in orchestrator.
Jul 3, 2026 at 3:28 AM UTC
Investigating
We have identified the issue and currently working on a fix.
Jul 3, 2026 at 2:24 AM UTC
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