Multiple Regions - Agents - Newly deployed Agents experiencing startup issues

Major Impact Identified Ongoing March 30, 2026

Incident Lifecycle

Investigating Identified Identified

Incident Timeline

Identified
Team is making progress on a fix deployment, but in the meanwhile customers can manually mitigate this issue by adding a serverless machine template to the folder.
Mar 30, 2026 at 1:34 PM UTC
Identified
Team is working on a fix deployment, but in the meanwhile customers can manually mitigate this issue by adding a serverless machine template to the folder.
Mar 30, 2026 at 11:36 AM UTC
Investigating
Uipath Agents that are newly deployed in Canada, Japan and USA will not start unless a serverless machine template is assigned to the folder.

We are working on a fix, but in the meanwhile customers can manually mitigate this issue by adding a serverless machine template to the folder.
Mar 30, 2026 at 10:12 AM UTC
Was your business affected by this UiPath outage?
Set up instant alerts for UiPath — be the first to know about outages via email, Slack, Teams, or Discord.