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Twilio

Twilio Voice has detected some customers in India receiving 480 for Outbound Calls

Minor Impact Identified Ongoing March 10, 2026

Incident Lifecycle

Investigating Investigating Investigating Investigating Identified Identified Identified Identified Identified Identified Identified Identified Identified Identified Identified

Incident Timeline

Identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Mar 19, 2026 at 11:54 PM UTC
Identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Mar 19, 2026 at 12:02 AM UTC
Identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Mar 17, 2026 at 9:52 PM UTC
Identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Mar 16, 2026 at 9:58 PM UTC
Identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Mar 16, 2026 at 9:58 PM UTC
Identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Mar 15, 2026 at 10:00 PM UTC
Identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Mar 14, 2026 at 9:46 PM UTC
Identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Mar 13, 2026 at 9:42 PM UTC
Identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Mar 12, 2026 at 9:43 PM UTC
Identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
Mar 11, 2026 at 9:40 PM UTC
Identified
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will try to provide another update in 8 hours or as soon as more information becomes available.
Mar 11, 2026 at 5:36 AM UTC
Investigating
We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 8 hours or as soon as more information becomes available.
Mar 10, 2026 at 10:07 PM UTC
Investigating
We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 4 hours or as soon as more information becomes available.
Mar 10, 2026 at 6:02 PM UTC
Investigating
We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 2 hours or as soon as more information becomes available.
Mar 10, 2026 at 4:03 PM UTC
Investigating
Our monitoring systems have detected a potential issue with some customers in India receiving 480 for Outbound Calls. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Mar 10, 2026 at 3:06 PM UTC
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