MMS Delivery Delays and Failures from Multiple Networks in United States to a Subset of Twilio Short Codes
Incident Lifecycle
Incident Timeline
Monitoring
We have observed a recovery in MMS delivery from network subscribers on multiple networks in the United States to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 9, 2026 at 12:15 AM UTC
Monitoring
We have observed a recovery in MMS delivery from network subscribers on multiple networks in the United States to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 8, 2026 at 10:14 PM UTC
Monitoring
We have observed a recovery in MMS delivery from network subscribers on multiple networks in the United States to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 8, 2026 at 10:02 PM UTC
Identified
Twilio customers may be experiencing MMS delivery delays from network subscribers to a subset of Twilio United States Short Codes. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 8, 2026 at 9:00 PM UTC
Investigating
Twilio customers may be experiencing MMS delivery delays from network subscribers to a subset of Twilio United States Short Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 8, 2026 at 7:55 PM UTC
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