SMS Delivery Delays and Failures Between Twilio Phone Numbers and Multiple Networks in Thailand
Incident Lifecycle
Incident Timeline
Monitoring
We have observed a recovery in SMS delivery between Twilio Phone Numbers and network subscribers on multiple networks in Thailand and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
May 15, 2026 at 9:03 PM UTC
Monitoring
We have observed a recovery in SMS delivery between Twilio Phone Numbers and network subscribers on multiple networks in Thailand and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
May 15, 2026 at 5:03 PM UTC
Monitoring
We have observed a recovery in SMS delivery between Twilio Phone Numbers and network subscribers on multiple networks in Thailand and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
May 15, 2026 at 3:02 PM UTC
Identified
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Phone Numbers and multiple networks in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
May 15, 2026 at 12:04 PM UTC
Identified
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Phone Numbers and network subscribers on multiple networks in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 15, 2026 at 9:55 AM UTC
Identified
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Phone Numbers and network subscribers on multiple networks in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 15, 2026 at 8:54 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Phone Numbers and network subscribers on multiple networks in Thailand. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
May 15, 2026 at 7:20 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays and failures between Twilio Phone Numbers and network subscribers on multiple networks in Thailand. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
May 15, 2026 at 6:20 AM UTC
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