Voice Call Audio Quality Degradation from Network Subscribers to Twilio Colombia Landline Numbers
Incident Lifecycle
Incident Timeline
Monitoring
We have observed a recovery in voice calls from network subscribers to Twilio Colombia Landline Numbers and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Jul 9, 2026 at 10:46 AM UTC
Monitoring
We have observed a recovery in voice calls from network subscribers in Colombia to Twilio Colombia Landline Numbers and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 9, 2026 at 6:46 AM UTC
Monitoring
We have observed a recovery in voice calls from network subscribers to Twilio Colombia Landline Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 9, 2026 at 4:44 AM UTC
Identified
Twilio customers may be experiencing voice call audio quality degradation from network subscribers to Twilio Colombia Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jul 9, 2026 at 12:38 AM UTC
Identified
Twilio customers may be experiencing voice call audio quality degradation from network subscribers in Colombia to Twilio Colombia Landline Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jul 8, 2026 at 10:37 PM UTC
Identified
Twilio customers may be experiencing voice call audio quality degradation from network subscribers to Twilio Colombia Landline Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 8, 2026 at 9:35 PM UTC
Investigating
Twilio customers may be experiencing voice call audio quality degradation from network subscribers in Colombia to Twilio Colombia Landline Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jul 8, 2026 at 9:17 PM UTC
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