Specific Bank Partner: File connection impacting inbound payments at Piermont Bank
Incident Lifecycle
Incident Timeline
Investigating
Treasury Prime observed a successful connection at 2:30 PM ET and data has begun flowing for both incoming ACH and incoming wire processing. We continue to monitor the process.
Mar 30, 2026 at 6:53 PM UTC
Investigating
Team continue to work on resolving the issue; in the interim, the teams are working to manually process outstanding files. Updates will be provided as that process completes.
Mar 30, 2026 at 5:20 PM UTC
Investigating
The file connection between Treasury Prime and Piermont Bank for incoming ACH and wire payment has not been reestablished. Both teams are engaged in resolving the issue.
Mar 30, 2026 at 3:13 PM UTC
Investigating
Treasury Prime is currently investigating a file transfer issue between ourselves and Piermont Bank. This is currently delaying the posting of incoming ACH items and incoming wires. We will provide updates as we work to resolve the issue.
Mar 30, 2026 at 1:18 PM UTC
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