Investigating Partial Outage for Giving
Incident Lifecycle
Incident Timeline
Monitoring
Giving appears to be back up and running. We’re monitoring it closely to verify all issues are fully resolved. We’ll share another update shortly.
May 18, 2026 at 9:14 PM UTC
Identified
We have implemented a partial fix and have reduced the impact from a major outage to a minor outage. At this time, approximately 10% of customers continue to experience issues.
Our team is actively working to finalize a full resolution for all users. We will continue to provide updates as progress is made.
Our team is actively working to finalize a full resolution for all users. We will continue to provide updates as progress is made.
May 18, 2026 at 8:49 PM UTC
Identified
We’ve identified the issue causing the problem and are working to fix this as quickly as we can. We’ll share another update shortly.
May 18, 2026 at 8:07 PM UTC
Identified
We’ve identified the issue causing the problem and are working to fix this as quickly as we can. We’ll share another update shortly.
May 18, 2026 at 7:55 PM UTC
Investigating
We’ve identified an issue with Giving that is impacting some users. We’re investigating the root problem right now. We’ll continue to share updates on our progress as we resolve this issue.
May 18, 2026 at 7:54 PM UTC
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