Service Degradation Affecting Event Detection Summarization in US1 & US2 Regions

Minor Impact Monitoring Ongoing April 1, 2026

Incident Lifecycle

Identified Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Apr 2, 2026 at 3:29 AM UTC
Identified
Summary:
An issue has been observed impacting the Summarize Recurrence feature in Event Detection starting at 03:20 am UTC on April 1st, 2026.

Impact:
Customers may experience problems generating summaries of events on the Event Detection page specifically in the US1 and US2 regions.

Status:
The Engineering team is actively working on a fix to resolve this issue.
Apr 1, 2026 at 8:20 PM UTC
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