Wireless SIM Provisioning Delays
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results. eSIM purchases and SIM card network registration should be recovering. We will continue to monitor and confirm full resolution.
Mar 19, 2026 at 3:25 PM UTC
Investigating
We are currently investigating intermittent failures affecting eSIM purchases and SIM card network registration. Existing active SIM cards and data sessions are not affected — this issue only impacts new provisioning operations.
Our engineering team is actively investigating the root cause and working toward resolution. We will provide updates as more information becomes available.
Our engineering team is actively investigating the root cause and working toward resolution. We will provide updates as more information becomes available.
Mar 19, 2026 at 2:01 PM UTC
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