Conversations not properly initiating

Minor Impact Monitoring Ongoing April 5, 2026

Incident Lifecycle

Investigating Monitoring

Incident Timeline

Monitoring
A sub GPU provider has encountered a <10 minute outage involving their AWS instance. Traffic was automatically rerouted, although some conversations which were already sent to this provider did not properly join.

All traffic is now performing within SLA, and we're continuing to monitor.
Apr 5, 2026 at 10:55 PM UTC
Investigating
Conversations requests are succeeding, but encountering issues at the GPU level which are causing replicas to not properly join
Apr 5, 2026 at 10:36 PM UTC
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