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Squarespace

Acuity Scheduling Service Disruption

Major Impact Identified Ongoing May 19, 2026

Incident Lifecycle

Investigating Identified

Incident Timeline

Identified
The issue has been identified and a fix is being implemented.
May 19, 2026 at 5:06 PM UTC
Investigating
We are currently experiencing a service disruption where existing users are unable to create new Acuity trials.

Our Engineering team has identified the root cause and is working to implement a solution. All users and services may be affected.

We will provide an update as soon as possible.
May 19, 2026 at 5:06 PM UTC
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