New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
Services Pricing Dashboard

Delays Ingesting Facebook Mentions

Minor Impact Investigating Ongoing May 19, 2026

Incident Lifecycle

Investigating

Incident Timeline

Investigating
Sprout is currently experiencing issues ingesting Facebook @Mention messages. As a result, these messages may be delayed pulling into the Smart Inbox.

Our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.
May 19, 2026 at 10:43 PM UTC
Was your business affected by this Sprout Social outage?
Set up instant alerts for Sprout Social, be the first to know about outages via email, Slack, Teams, or Discord.