End Users Not Receiving DocV SMS Links
Incident Lifecycle
Incident Timeline
Investigating
We are currently experiencing temporary SMS delivery delays for a small subset of users, which may require retrying verification attempts. The team is actively working to mitigate impact while monitoring the issue closely. No customer data or systems have been impacted.
May 20, 2026 at 3:50 PM UTC
Was your business affected by this Socure outage?
Set up instant alerts for Socure, be the first to know about outages via email, Slack, Teams, or Discord.