New Incident Management + Host Exposure Scanning — Shipped April 12
Services Pricing Dashboard

Service Degradation - Customer Dashboard - Message Search

Minor Impact Investigating Ongoing March 13, 2026

Incident Lifecycle

Investigating

Incident Timeline

Investigating
We are currently facing a service degradation on the customer dashboard, Dashboard.sinch.com.

Impact: Customer may experience missing recent data when performing searches with the Message Search tool on dashboard.sinch.com

Our engineering team is working to restore full functionality as soon as possible.

Incident Start Time: 2026-03-13 10:50 UTC

For any inquiries, please contact support@sinch.com.
Mar 13, 2026 at 12:30 PM UTC
Was your business affected by this Sinch outage?
Set up instant alerts for Sinch, be the first to know about outages via email, Slack, Teams, or Discord.