DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of MO, MT and DR | TT#MNOC-63424
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Mar 8, 2026 at 1:07 AM UTC
Investigating
We are still continuing to investigate this issue. We will provide update as more information becomes available.
Mar 7, 2026 at 10:32 PM UTC
Investigating
We are continuing to investigate this issue.
Mar 7, 2026 at 8:20 PM UTC
Investigating
Our technical teams are actively working to identify the root cause and implement a resolution as quickly as possible. We will continue to provide updates as more information becomes available.
Mar 7, 2026 at 8:09 PM UTC
Investigating
Ticket Number :: MNOC-63424
Services:: DI MMS 365 - SMSx
Description :: Monitoring NOC is observing potential delay in delivery of messages. Few of our customers may observe delays in delivery for MO, MT and DR messages. Our support team is currently working on high priority to resolve this issue. Monitoring NOC will continue to follow-up and update you on the progress made.
Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Potential d...
Services:: DI MMS 365 - SMSx
Description :: Monitoring NOC is observing potential delay in delivery of messages. Few of our customers may observe delays in delivery for MO, MT and DR messages. Our support team is currently working on high priority to resolve this issue. Monitoring NOC will continue to follow-up and update you on the progress made.
Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Potential d...
Mar 7, 2026 at 7:14 PM UTC
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