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Sinch

Delivery Issue Brazil - Vivo

Minor Impact Investigating Ongoing May 19, 2026

Incident Lifecycle

Investigating Investigating Investigating

Incident Timeline

Investigating
We are continuing to investigate this issue.
May 19, 2026 at 9:13 PM UTC
Investigating
We are continuing to investigate this issue.
May 19, 2026 at 6:22 PM UTC
Investigating
We are currently observing delivery issues in Brazil - Vivo

Incident Start Time: 2026-05-19 15:58 UTC

Impact: Delayed MT's/ Delayed MO's/ Missing delivery receipts/ Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
May 19, 2026 at 5:20 PM UTC
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