Account Access Issues
Incident Lifecycle
Incident Timeline
Monitoring
The issue was identified and the fix implemented appears to be working across the platform. Thanks for your patience as we investigate further and monitor to confirm the issue is resolved.
Apr 25, 2026 at 4:48 PM UTC
Monitoring
The issue was identified and a fix has been implemented. Thanks for your patience as we investigate further and work to confirm the issue is resolved.
Apr 25, 2026 at 4:42 PM UTC
Identified
The issue has been identified and a fix is being implemented by our engineering team. We will post updates once that fix has been implemented while we monitor. Outgoing messaging is not impacted at this time.
Apr 25, 2026 at 4:07 PM UTC
Investigating
We're aware of persistent errors with logging in and loading SimpleTexting accounts. Our engineering team is investigating the issue now. We will provide updates as soon as more information is available. We thank you for your patience during this time.
Apr 25, 2026 at 2:14 PM UTC
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