Lightspeed Retail (S-Series) - BridgePay
Incident Lifecycle
Incident Timeline
Identified
Our team is actively monitoring the situation and working closely with our partners to understand the scope and expected resolution timeline. We recognize how critical payment processing is to your business and sincerely appreciate your patience.
VERY IMPORTANT: As a precautionary measure, BridgePay is advising that no further payment processing attempts are made while their system is unavailable. Consult their status page for the latest updates and information.
If you would like to explore...
VERY IMPORTANT: As a precautionary measure, BridgePay is advising that no further payment processing attempts are made while their system is unavailable. Consult their status page for the latest updates and information.
If you would like to explore...
Feb 9, 2026 at 8:14 PM UTC
Identified
BridgePay is still investigating the issue.
Feb 6, 2026 at 9:11 PM UTC
Identified
We are collaborating with BridgePay to resolve an issue that they have identified on their end.
Feb 6, 2026 at 3:56 PM UTC
Investigating
We are currently investigating an issue affecting merchants using Lightspeed Retail (S-Series) using BridgePay. A dedicated team is investigating the issue.
Feb 6, 2026 at 3:40 PM UTC
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