Some merchants encountering error messages while attempting to access the POS channel
Incident Lifecycle
Incident Timeline
Identified
We've identified the problem impacting some merchants ability to access the POS channel within the admin and we're working on a solution.
Mar 20, 2026 at 10:05 AM UTC
Investigating
We are investigating and will keep you updated.
Mar 20, 2026 at 9:42 AM UTC
Investigating
Merchants may experience issues when trying to access the Shopify Point of Sale channel within the admin. The error will appear as Unexpected Application Error! Unknown error. We are currently investigating.
Mar 20, 2026 at 9:25 AM UTC
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