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Contact Center Pro - 3rd Party Service Availability Issue

Minor Impact Monitoring Ongoing April 17, 2026

Incident Lifecycle

Investigating Monitoring

Incident Timeline

Monitoring
Our 3rd party provider has deployed a fix for the issue impacting Contact Center Pro, and we are seeing services begin to recover. If you are still experiencing issues, please click Reset and refresh your page. We are actively monitoring the situation to ensure full stability.

Thank you for your understanding & support.
Apr 17, 2026 at 8:06 PM UTC
Investigating
We are actively investigating an issue with a 3rd party service provider that may be causing a service interruption for some of our users. We will provide additional details as we learn more.

We greatly appreciate your patience & understanding as we work with our partner towards a resolution.
Apr 17, 2026 at 7:53 PM UTC
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