ME-Central Region currently experiencing service disruptions due to provider outage for this region.
Incident Lifecycle
Incident Timeline
Investigating
The provider continues to work on mitigation steps for the impacted AZ's. They are indicating that the conflict in the region is hampering recovery efforts. We will provide updates as we get them.
Mar 6, 2026 at 8:38 PM UTC
Investigating
Sailpoint continues to monitor the providers recovery efforts in this region. At this time they are not providing any ETA's for recovery. Will update as progress is made.
Mar 3, 2026 at 6:58 PM UTC
Investigating
Sailpoint continues to monitor the providers recovery efforts in this region. At this time they are not providing any ETA's for recovery. Will update as progress is made.
Mar 2, 2026 at 10:20 PM UTC
Investigating
The provider in the ME region is experiencing outages in multiple availability zones (AZ). We are closely monitoring the situation and will provide updates as they become available.
Mar 2, 2026 at 8:22 AM UTC
Investigating
SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
Mar 2, 2026 at 8:06 AM UTC
Monitoring
The identified issues have been resolved. We are monitoring the environment to ensure continued stability.
Mar 2, 2026 at 3:41 AM UTC
Identified
We continue to work through resolving any related issues.
Mar 1, 2026 at 11:16 PM UTC
Identified
We continue to work through resolving any related issues.
Mar 1, 2026 at 8:37 PM UTC
Identified
A fix has been implemented and we are focused on resolving any related issues.
Mar 1, 2026 at 5:44 PM UTC
Identified
We are continuing to work on a fix for this issue.
Mar 1, 2026 at 4:28 PM UTC
Identified
The issue has been identified. We are working on addressing the service disruption and will provide an update upon resolution.
Mar 1, 2026 at 2:56 PM UTC
Investigating
SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
Mar 1, 2026 at 1:23 PM UTC
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