Sage HR - FYI
Incident Lifecycle
Incident Timeline
Investigating
We’re are aware that a subset of customers globally might be seeing issues in the Leave Management module due to April policy resets, which may show incorrect accruals or carryovers.
These figures will correct throughout the day of your reset date as reset tasks complete. Please avoid making manual changes for now.
We apologize for any inconvenience.
These figures will correct throughout the day of your reset date as reset tasks complete. Please avoid making manual changes for now.
We apologize for any inconvenience.
Apr 1, 2026 at 4:02 PM UTC
Investigating
We are aware that there is a delay for customers globally to receive the updated yearly policy resets.
We are currently investigating to reduce the delay.
We advise customers to not take action and to check your software again later today.
We are currently investigating to reduce the delay.
We advise customers to not take action and to check your software again later today.
Apr 1, 2026 at 9:32 AM UTC
Investigating
We are aware of a subset of customers for which the year allowance is showing as incorrect. We are currently investigating and assessing the impact
Apr 1, 2026 at 8:16 AM UTC
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