High queue wait times for Gen 4.5 image-to-video

Minor Impact Monitoring Ongoing March 17, 2026

Incident Lifecycle

Investigating Monitoring

Incident Timeline

Monitoring
We've taken action and queue wait times have improved significantly. We're continuing to monitor the situation.
Mar 17, 2026 at 11:11 AM UTC
Investigating
Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
Mar 17, 2026 at 10:22 AM UTC
Was your business affected by this Runway outage?
Set up instant alerts for Runway — be the first to know about outages via email, Slack, Teams, or Discord.