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Riege Software

Scope email issues

Minor Impact Identified Ongoing April 18, 2026

Incident Lifecycle

Investigating Investigating Identified Identified Identified

Incident Timeline

Identified
We are continuing to work on a fix for this issue.
Apr 18, 2026 at 6:10 PM UTC
Identified
We are continuing to work on a fix for this issue.
Apr 18, 2026 at 2:37 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Apr 18, 2026 at 11:02 AM UTC
Investigating
We are continuing to investigate this issue.
Apr 18, 2026 at 7:46 AM UTC
Investigating
Some customers report email issues with Scope. Email sent from Scope does not arrive.
Some customers use email to print documents from Scope. This is affected as well.
We are actively investigating the cause of this issue.
Apr 18, 2026 at 7:45 AM UTC
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