NL Customs - DMS Digital file / DMS Digitaal dossier

EN
Issue Resolved – Action Required

A solution has been implemented and the issue has been resolved. We are continuing to monitor the platform to ensure everything remains stable.

Action required:
If your document messages were affected by this issue, please resend those document messages to Customs via Scope.
Once Customs has successfully received the document message, a DMSNLRCV message will be returned as confirmation of receipt.

Known issue – Indirect Representation (Representation...

EN
We are still experiencing issues with the acceptance of the "DMS Present Documents" messages by Dutch Customs.
We are currently working on a solution to resolve this issue.

If your declaration requires urgent handling, please contact:
Douane Aangifte Behandeling
Phone: 0800-0143, option 1


NL
We ondervinden nog steeds problemen met de acceptatie van de "DMS Opsturen bescheiden" door de Nederlandse douane.
We werken momenteel aan een oplossing voor dit probleem.

Indien uw aangifte direct...

EN
All messages from today have been retriggered, and we are currently checking with Dutch Customs whether they have received them.

NL
Alle berichten van vandaag zijn opnieuw verzonden en we controleren momenteel bij de Nederlandse douane of zij deze hebben ontvangen.

EN:
If your declaration requires urgent handling, please contact:
Douane Aangifte Behandeling
Phone: 0800-0143, option 1

NL:
Indien uw aangifte directe behandeling vereist, kunt u contact opnemen met:
Douane Aangifte Behandeling
Telefoon: 0800-0143, optie 1

EN
Currently, messages with attachments for DMS declarations (sent via the “Present documents” option) do not seem to be reaching Dutch Customs. We are working closely with Dutch Customs to solve this issue as soon as possible.
NL
Op dit moment lijken berichten met bijlagen voor DMS-aangiftes (verstuurd via de optie “Opsturen bescheiden”) de Douane niet te bereiken. We werken samen met de Douane om dit probleem zo snel mogelijk op te lossen.