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[Retool Cloud] Google Sheets Integration Intermittently Failing with "Premature Close" Errors

Minor Impact Monitoring Ongoing April 17, 2026

Incident Lifecycle

Investigating Identified Monitoring Monitoring

Incident Timeline

Monitoring
The issue has been resolved.
Apr 18, 2026 at 3:35 AM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Apr 17, 2026 at 6:24 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Apr 17, 2026 at 5:58 PM UTC
Investigating
We are investigating an issue where Google Sheets resources are intermittently failing with a "premature close" error. This is affecting a subset of users on Retool Cloud. Our team is actively investigating the root cause and working on a mitigation.
Apr 17, 2026 at 2:19 PM UTC
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