Monitoring a Vendor Outage in me-central-01
Incident Lifecycle
Incident Timeline
Monitoring
We are continuing to monitor and stabilise services as we navigate a vendor outage impacting customers in me-central-01.
For our VM customers, the following impact may be observed:
- Dashboards and Query Builder not returning data
- Inability to create new Goals / SLAs and Remediation Projects
- 5XX responses from APIv4
For our VM customers, the following impact may be observed:
- Dashboards and Query Builder not returning data
- Inability to create new Goals / SLAs and Remediation Projects
- 5XX responses from APIv4
Mar 9, 2026 at 6:22 AM UTC
Monitoring
We are continuing to monitor for any further issues.
Mar 9, 2026 at 6:22 AM UTC
Monitoring
We are continuing to monitor and stabilise services as we navigate a vendor outage impacting customers in me-central-01.
For our VM customers, the following impact may be observed:
- Dashboards and Query Builder not returning data
- Inability to create new Goals / SLAs and Remediation Projects
- 5XX responses from APIv4
For our VM customers, the following impact may be observed:
- Dashboards and Query Builder not returning data
- Inability to create new Goals / SLAs and Remediation Projects
- 5XX responses from APIv4
Mar 4, 2026 at 3:16 PM UTC
Monitoring
We are continuing to monitor and stabilise services as we navigate a vendor outage impacting customers in me-central-01.
For our VM customers, the following impact may be observed:
- Dashboards and Query Builder not returning data
- Inability to create new Goals / SLAs and Remediation Projects
- 5XX responses from APIv4
For our VM customers, the following impact may be observed:
- Dashboards and Query Builder not returning data
- Inability to create new Goals / SLAs and Remediation Projects
- 5XX responses from APIv4
Mar 3, 2026 at 8:01 PM UTC
Monitoring
We are continuing to monitor and stabilise services as we navigate a vendor outage impacting customers in me-central-01.
For our VM customers, the following impact may be observed:
- Dashboards and Query Builder not returning data
- Inability to create new Goals / SLAs and Remediation Projects
- 5XX responses from APIv4
We will provide further updates as we have more information.
For our VM customers, the following impact may be observed:
- Dashboards and Query Builder not returning data
- Inability to create new Goals / SLAs and Remediation Projects
- 5XX responses from APIv4
We will provide further updates as we have more information.
Mar 2, 2026 at 12:56 PM UTC
Monitoring
We are continuing to monitor and stabilise services as we navigate a vendor outage impacting customers in me-central-01.
For our VM customers, the following impact may be observed:
- Dashboards and Query Builder not returning data
- Inability to create new Goals / SLAs and Remediation Projects
- 5XX responses from APIv4
We will provide further updates as we have more information.
For our VM customers, the following impact may be observed:
- Dashboards and Query Builder not returning data
- Inability to create new Goals / SLAs and Remediation Projects
- 5XX responses from APIv4
We will provide further updates as we have more information.
Mar 1, 2026 at 8:58 PM UTC
Monitoring
We are monitoring the effects of a Vendor Outage impacting customers in me-central-01 region, our engineering and support teams are actively monitoring and stabilising at this time.
Mar 1, 2026 at 2:05 PM UTC
Was your business affected by this Rapid7 outage?
Set up instant alerts for Rapid7 — be the first to know about outages via email, Slack, Teams, or Discord.