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EU Platform 3: VM and PC Scheduled scans are not getting triggered (IM-12653)

Minor Impact Monitoring Ongoing May 17, 2026

Incident Lifecycle

Investigating Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
May 17, 2026 at 8:55 PM UTC
Investigating
Qualys Cloud Platform Operations is currently investigating an issue causing some VM and PC Scheduled scans not getting triggered.

On-demand scans are working fine.

Further updates will be shared as they become available.

Ticket reference for this incident: IM-12653.
May 17, 2026 at 8:37 PM UTC
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