All Shared Platforms: AWS Connector Validation failures [IM-12562]
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented and currently monitoring it.
Note:- Please make a note that if a connector is in an error or queued state, please rerun to get appropriate results.
Note:- Please make a note that if a connector is in an error or queued state, please rerun to get appropriate results.
Apr 4, 2026 at 7:01 AM UTC
Identified
The issue has been identified and a fix is being implemented.
Apr 1, 2026 at 10:56 PM UTC
Investigating
Qualys Cloud Platform Operations is investigating an issue causing Connector Validation failures in AWS Connector processing. Users may experience issues when endpoints are unreachable from AWS. Based on current observations, AWS connectors will enter an ERROR state if any of the affected region are selected. Also, due to the same issue, AWS connectors are in a queued state on the US Platform 1
If me-south-1 (Bahrain) remains enabled in your multi-region connectors, the connector will enter ...
If me-south-1 (Bahrain) remains enabled in your multi-region connectors, the connector will enter ...
Apr 1, 2026 at 10:13 AM UTC
Investigating
Qualys Cloud Platform Operations is investigating an issue causing Connector Validation Runscope failures in AWS Connector processing. Users may experience issues where endpoints are not reachable from AWS. Further updates will be shared as they become available.
Apr 1, 2026 at 6:55 AM UTC
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