New Incident Management + Host Exposure Scanning — Shipped April 12

PowerSchool SIS - Users hosted in Azure East region are unable to access PS SIS

Critical Impact Monitoring Ongoing March 20, 2026

Incident Lifecycle

Investigating Monitoring Identified Monitoring

Incident Timeline

Monitoring
A fix has been applied to the affected SIS Azure East VMs and applications. Our teams will continue to closely monitor the application to ensure stable performance and to confirm that all critical functionality remains fully operational.
Mar 20, 2026 at 6:42 PM UTC
Identified
We are seeing that most impacted instances have been restored, and our teams are working to bring the remaining instances back online. We will continue to share updates as we make further progress toward full resolution
Mar 20, 2026 at 5:08 PM UTC
Monitoring
We are seeing recovery of impacted SIS East Azure VMs and their SIS Applications. Our teams will continue to closely monitor the application to ensure stable performance and to confirm that all critical functionality remains fully operational.
Mar 20, 2026 at 4:14 PM UTC
Investigating
We are investigating reports of multiple PowerSchool SIS users hosted in Azure east region are unable to access SIS application. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution..
Mar 20, 2026 at 3:50 PM UTC
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