Card Issuance is not possible
Incident Lifecycle
Incident Timeline
Monitoring
We are continuing to monitor for any further issues.
Apr 2, 2026 at 7:44 AM UTC
Monitoring
Monitoring: The latest fix has resolved the issue with card issuance.
We are continuing to monitor the system to ensure stability and will provide a final update once we confirm everything is fully operational.
Please note that the sandbox environment is currently still experiencing issues, and our team is actively working to fix the issues there as well.
We are continuing to monitor the system to ensure stability and will provide a final update once we confirm everything is fully operational.
Please note that the sandbox environment is currently still experiencing issues, and our team is actively working to fix the issues there as well.
Apr 2, 2026 at 7:43 AM UTC
Identified
Update: The previously deployed fix did not resolve the issue with card issuance.
Our team is actively working on an alternative solution and continuing to investigate. We will provide further updates as progress is made.
Our team is actively working on an alternative solution and continuing to investigate. We will provide further updates as progress is made.
Apr 2, 2026 at 7:34 AM UTC
Identified
A hotfix is currently being deployed to resolve the problem. We will share another update once the fix has been fully rolled out.
Apr 2, 2026 at 7:17 AM UTC
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