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Paxos

Paxos Sandbox - Bitcoin Crypto Transfers Incident Detected

Minor Impact Identified Ongoing May 20, 2026

Incident Lifecycle

Investigating Identified

Incident Timeline

Identified
The issue has been identified and a fix is being implemented.
May 20, 2026 at 7:36 PM UTC
Investigating
At this time, we are experiencing an outage affecting the Crypto Transfers endpoints in the Sandbox environment.
As a result, Bitcoin crypto withdrawals in Sandbox are impacted, and customers may experience delays in processing.
Engineering is actively investigating and working on a resolution.
May 20, 2026 at 7:03 PM UTC
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